Built, not just advised.
Two very different businesses. In both, I learned how the work really moves, then directed AI to build what the people doing it needed. Client names stay private.
One approved listing. Every output checked.
A boutique brokerage's website, broker portal and brochures, all fed from what the broker approved. The hard part isn't building pages. It's keeping hundreds of them right, week after week.
Read the case study →One patient journey. Four points of view.
Patients, doctors, clinics and pharmacies in one application, each seeing only what it should, with an owner for every next step.
Read the case study →Try it: an enquiry handled by AI, with a person in charge.
A made-up example in four steps. Click through to see where AI saves time, and where a person decides.
Nothing here is connected to a real inbox or AI service.
Keep the original within reach.
Open the original email at any step to check what the customer actually asked.
Hello,
We're looking for a workshop for our team of 12, ideally next Thursday. Could you let us know what you offer and what it costs? We'd prefer an afternoon session.
Thanks, Alex
Your decision: which inbox starts this, who owns it, and what information the AI is allowed to see.
The details, pulled out.
AI lists what the customer actually said and flags what's missing or unclear, so a guess never turns into a promise.
- Request
- Team workshop
- In the email
- Team size
- 12 people
- In the email
- Preferred time
- Afternoon
- In the email
- Date
- “Next Thursday”: exact date to confirm
- Check
- Budget
- Not given
- Missing
- Location
- Not given
- Missing
Your decision: which gaps stop the process, and which just trigger a question to the customer.
Original email
Hello,
We're looking for a workshop for our team of 12, ideally next Thursday. Could you let us know what you offer and what it costs? We'd prefer an afternoon session.
Thanks, Alex
A reply, drafted.
AI drafts the reply from your approved information. It doesn't invent prices, book dates or send anything.
Hi Alex,
Thanks for getting in touch about a workshop for 12 people. Could you confirm the date you mean by next Thursday, whether you'd prefer an online or in-person session, and what you'd like the team to get from it?
We'll check availability and come back with the options and pricing.
The boundary: no invented prices, no bookings, nothing sent automatically.
Original email
Hello,
We're looking for a workshop for our team of 12, ideally next Thursday. Could you let us know what you offer and what it costs? We'd prefer an afternoon session.
Thanks, Alex
A person makes the call.
The email, the details and the draft arrive together. Your team member approves the draft or sends it back.
Hi Alex,
Thanks for getting in touch about a workshop for 12 people. Could you confirm the date you mean by next Thursday, whether you'd prefer an online or in-person session, and what you'd like the team to get from it?
We'll check availability and come back with the options and pricing.
Still open: exact date · budget · location
Try it: these buttons only change this example. Nothing is sent or saved.
Original email
Hello,
We're looking for a workshop for our team of 12, ideally next Thursday. Could you let us know what you offer and what it costs? We'd prefer an afternoon session.
Thanks, Alex
About this example. The email and replies are made up and prewritten. It shows the approach, not a client project or a live AI service.
Tell me one task your team hates doing.
In a free 15-minute call, we'll work out whether AI can take it on and what a sensible first step would be. If the answer is no, I'll say so.
Free · 15 minutes · you'll talk to me, not a sales team.
