AI implementation services for small and mid-sized companies: workflow automation, integration with the systems you already have, custom AI and software, and a fractional Head of AI to lead it. Fixed fee, quoted in writing.
Arvanu is Michael Kilty's practice in Tallinn, Estonia, helping small and mid-sized companies across Europe put AI to work. He offers four services: AI implementation (one real task working in about four weeks), workflow automation and integration with the systems a company already has, custom AI and software development (from internal tools and AI agents to full platforms), and fractional Head of AI leadership. One person scopes, builds and checks the work, with a person in your team approving what matters. Every project is a fixed fee, quoted in writing.
I build and ship software with AI, and I stay until your team uses it. The four services below run from the simplest to the most complex. Most companies start with the first one.
One real task, working in about four weeks. We find the task together, I build it on your own documents and rules, and we hand it over to your team.
For example:
Best if you've tried ChatGPT and nothing has changed.
How a first project runs →I connect the systems you already have, like email, your CRM, accounting, spreadsheets and your website, so work stops being retyped. AI is added where drafting or judgement helps, and a person approves what matters.
For example:
Best if the same data is typed into three places.
Workflow automation and integration →When off-the-shelf tools can't follow your rules, I build what can: internal tools, portals, AI agents with approval steps, and full platforms.
For example:
Best if your process is what makes you different.
Custom AI and software development →A Head of AI for a few days a month, who also builds. I take care of priorities, tool and supplier choices, delivery and training, and I build the projects we agree on.
For example:
Best if you need one person to own AI.
Fractional Head of AI →Most companies start at the first or second step. Some need the fifth. You only move up when the step below is working.
Larger builds are phased, and I lead and build them. Each phase has its own fixed fee, quoted in writing, and you can stop at any decision point.
Not sure which step you're on? That's what the 15-minute call is for.
You deal with me from the first call to the day your team uses what we built. There's no junior team and no hand-off.
I set up and build what's needed, directing AI to do the technical work. Your people bring what matters most: how the work is really done.
A consultant usually advises and an agency usually builds. I do both, as one person, and I stay until your team uses it.
I've spent 27 years on the business side of technology. I was Director of IT at Warner Music Group in Los Angeles, worked on NBC's Olympic operations in Athens, and have been Head of AI at Healthview AI since 2021.
About MichaelLive sitemap count, 24 September 2026
A website, a broker portal and two kinds of brochure for a boutique East Mediterranean yacht brokerage, all fed from what the broker approves. Each yacht gets a branded brochure for clients and an unbranded one for other brokers.
Read the case study →Build and test inventory, September 2026
One application for patients, prescribers, clinics and pharmacies, where each role sees only what it should. I'm a co-founder. I lead the product and direct the build, and a licensed pharmacist co-founder keeps it grounded in how pharmacies work. Clinical and dispensing decisions always stay with licensed professionals.
Read the case study →“I don't know very much about technology, but I can certainly see the excellent result, and the care you've put into helping [the business] grow.”
The two industries are very different, but the method is the same. Each piece of content comes from one approved source, each step has an owner, and a person approves what matters.
You tell me about one task your team hates doing. We work out whether AI can take it on and what a sensible first step would be.
Scope, timing, the fee or monthly retainer, software costs, who owns the accounts and what support is included, on one or two pages.
On a date that suits your team, with a named owner on your side from day one.
Four: AI implementation, workflow automation and integration, custom AI and software development, and a fractional Head of AI. They run from one automated task to a full platform. All of them are for small and mid-sized companies, and every project is a fixed fee, quoted in writing.
Usually not. We start with the tools you already have, connect them, and add AI where it helps. Sometimes a clearer process or a feature in a tool you already pay for is enough. Any new software is discussed and agreed before a build starts.
Neither, quite. I'm one senior person who advises and builds. I set up and build what's needed, directing AI to do the technical work, and I stay until your team uses what we build. You deal with me throughout, with no hand-off to a junior team.
Every review and project is a fixed fee, quoted in writing before anything starts. Fractional work is a monthly retainer sized to the days you need. The proposal also states software costs and who holds the accounts. There's no hourly billing.
You own the code, workflows and data built for your business. Account ownership, licences and support are set out in the proposal, so before we start it's clear which accounts and third-party software are yours and who looks after what.
A named person in your team owns it day to day, with written instructions and handover training. Support after launch is as agreed in the engagement. If you want ongoing help with priorities and the next build, that can continue under a fractional Head of AI retainer.
In Tallinn, Estonia. I work with companies across Europe, in English. The work is mostly remote, from Tallinn, and any on-site visits are agreed in the proposal. The first call is free and takes 15 minutes.
In a free 15-minute call, we'll work out whether AI can take it on and what a sensible first step would be. If the answer is no, I'll say so.
Free · 15 minutes · you'll talk to me, not a sales team.
